F.A.Q

Here are some frequently asked questions to assist in your planning!

General

Which Pavilions are participating in Folklorma this year?

Folklorama is thrilled to be back for its 53rd Festival. Plan your Pavilion visits here!

Where are the Pavilions located?

Folklorama acknowledges that we create, connect, and celebrate on Treaty 1 territory. We honour the unceded lands and waters of the Anishinaabe (Ojibway), Ininew (Cree), Oji-Cree, Dene and Dakota peoples, and the National Homeland of the Red River Métis. We recognize and honour that our drinking water comes from Shoal Lake 40 First Nation on Treaty 3 Territory. We are committed to building relationships and sharing knowledge, and cultural understanding of all communities.  Understanding our diversity fosters pride and mutual respect. The Folklorama Travel Guide is back for all your Festival planning needs and includes a comprehensive map showcasing the locations of every Pavilion. View digital Travel Guide.

How do I get to the Pavilions?

Folklorama encourages you to research the area your destination is in to figure out the best parking/transportation options for you. Please reference the Folklorama Travel Guide for tips as well. Think about taking a local transit bus. Visit Winnipeg Transit – Find a Route or skip the hassle of planning and join one of our VIP Tours – where transportation is handled for you!

Can I reserve my seating in advance?

Unless you have made dinner reservations with a specific Pavilion that offers that option, there are not reserved seats in advance. It’s first come, first serve. Volunteers are on hand to help with any accessibility needs. Please check the Travel Guide for information on which Pavilions offer dinner reservations.

I am missing my favourite Pavilion, where did it go?

Your favourite Pavilion may have chosen not to participate or to take a break from the Festival this year. Pavilion hosting requires immense dedication from volunteers, and while your favourite might be missed, we anticipate its return or the addition of new Pavilions in future Festivals. Why not explore a Pavilion you haven’t experienced yet? There’s always something new and exciting to discover!

How does Folklorama work with local ethno-cultural communities?

All Pavilions are part of the Folklorama membership. Each year they apply to be a Pavilion and Folklorama works with them to ensure their success. Minus a percentage of the admissions at the door, all money made in the Pavilions, stays in the Pavilions. When you support a Pavilion, you are supporting their local community and the programs that they run to help culture thrive and survive. Find more information on becoming a member.

Accessibility

What accommodations are made at Pavilions for accessibility?

The comfort of our Folklorama guests is very important to all. Please refer to the Folklorama Travel Guide for all your needs. If you should have any questions, please reach out to us at [email protected] or call 204-982-6210.

Environment

What is your on-site environmental protocol?

Folklorama is constantly looking at ways to improve and lower our carbon footprint. Folklorama works with environmentally focused businesses such as Canada Green Environmental products, The Green Action Centre of Manitoba, and Recycle Everywhere. Our Festival is Styrofoam free, recycles all beverage containers as well as encourages additional recycling and composting efforts at the Pavilion level.

Food Options

I have food allergies and/or restrictions, what can I eat at each Pavilion?

The Travel Guide is truly your one-stop planning option. In the Travel Guide, you can find which Pavilions are able to provide dietary accommodations. Find the list of icons on pages 12 and 33. You can also ask Pavilion volunteers on-site who will be able to answer your questions. Those with severe food allergies such should contact the Folklorama offices prior to planning your Pavilion tour.

Can I bring my own food and drink to Pavilions?

Outside food and drink are prohibited. However, baby food and formula are permitted.

Group Tours

Can I bring a group of people – like a bachelorette or birthday party – to Folklorama?

Yes! Whether you are looking at a two or three Pavilion experience, contact our Group Tours department to book your customized tour or VIP Tour! Click here to see Folklorama’s tour options.

I’m interested in your VIP Tours, but I don’t have a group – can I still come?

Yes! Click here to look at your VIP Tour options – from walking tours, cycle tours, and bus tours. There’s something for everyone!

I’m from outside of Winnipeg and would like to bring a tour group to Folklorama – is this possible?

Folklorama is proud to host thousands of tour guests from around the world each year. Please contact our Manager, Group Tours Program to arrange your details at [email protected].

I’m from outside Winnipeg and want to bring a tour group outside of Festival time

Folklorama Group Tours program can create a mini Folklorama with ethno-cultural workshops, food events, and more for your guests. Please contact our Manager, Group Tours Program to arrange your details at [email protected].

Ethno-Cultural Arts Programs

Are the Ethno-Cultural Arts programs Folklorama at Home, Folklorama at Work, Folklorama at School still running?

Yes, even during the Festival, you can book your own Folklorama at Home, Folklorama at Work, and Folklorama at School program. To book your experience, email [email protected].

Health & Safety

What are Folklorama’s health and safety measures for the Festival?

The health and safety of our volunteers, performers, and guests is our number one priority. With guidance and training from Manitoba Health, the City of Winnipeg, and 1Life Safety Solutions, we strive to provide ample training and resources to our Pavilions to ensure the safety of everyone at Folklorama.

Do you have an accessibility guide?

We are taking deliberate steps to develop an event culture that is safe, accessible, and inclusive for everyone. Click here to find the Accessibilities Guide.

Tickets

What are the ticket options?

There are so many to choose from! From individual Pavilion visits to Vickar Automotive Group Multi-Packs, or VIP Tours! Click here to start your adventure! 

I want to attend a certain show and it’s sold out. How can I go?

Folklorama highly advises that you plan your Folklorama experience in advance. Tickets sell out quickly, so planning early will avoid any missed opportunities. Folklorama does offer VIP Tours that include transportation, food options, and guaranteed seating. Click here for options. 

Are my children’s ticket free still free?

Yes, children 12 and under are still free when accompanied by a paying adult admission (maximum 5 children per adult). Even though it is a free ticket, it must be booked to secure entrance into the Pavilion. For Admissions information, click here.

I want to attend more than one Pavilion – is there a discount for buying more?

Yes! The Vickar Automotive Group Multi-Pack is an admission option available to guests which entitles them to a discount that allows for the purchase of 10 tickets at a discounted rate. Tickets must be purchased online and do not need to be used at one time. Purchasing a multi-pack provides a $10 discount, but each ticket still has a $1.00 service fee. The total price with service fee is $77.50. Click here to purchase your Multi-Pack today.

I want to change the time on my ticket. How do I do this?

Please contact the Folklorama office who can reissue your ticket. They can be reached at [email protected] or call 204-982-6210 Monday-Friday 9:00 a.m.-5:00 p.m. or 9:00 a.m. – 9:00 p.m. during the Festival 9:00 a.m. – 9:00 p.m. during the Festival.

Can I get a refund for my tickets?

Unfortunately, tickets are non-transferable or refundable.

Are tickets being sold at the door?

Tickets are sold at the door when available, however, Folklorama recommends purchasing your ticket online in advance to guarantee entrance into a Pavilion.

How do I select the date and time for my ticket?

To select your preferred time and date, click on it. Dates and times that are sold out will not be available for selection. Capacity limits are in place for each date and time slot.

I never received a confirmation e-mail for my ticket. What do I do?

Please check the “Junk” folder in your email. If it’s not there, please contact the Folklorama office who can reissue your ticket. They can be reached at [email protected] or call 204-982-6210 Monday-Friday 9:00 am – 5:00 pm During the Festival, Folklorama office hours are: Monday – Sunday 9:00 am – 9:00 pm

What time do the performances start?

Please refer to the Travel Guide to plan your day/night.

My login isn’t working on the ticket portal. What now?

Please contact the office. They can be reached at [email protected] or Monday-Friday 9:00 am – 5:00 pm. During the Festival, Folklorama office hours are: Monday – Sunday 9:00 am – 9:00 pm.

Vendors

How can I apply to be a vendor at a Pavilion?

Contact the Folklorama office with what you would like to sell and our staff can connect you with the right Pavilion coordinator. They can be reached at [email protected] or call 204-982-6210 Monday-Friday 9:00 a.m.-5:00 p.m.

Volunteers

How can I apply to be a volunteer?

Team Folklorama, our volunteer program, provides a variety of fun and engaging volunteer opportunities to our robust network of volunteers. Whether it is volunteering at one of our Pavilions, special events, or assisting in our Folklorama office! There are many benefits to volunteering, including being part of a new community, increased confidence, networking opportunities, supporting local organizations, and learning about new cultures. There are also tangible benefits like passes to Pavilions, discounts on group tours, and more! If you would like to get involved with Team Folklorama or the Folklorama Youth Council, please contact: Katie Green, Folklorama’s Coordinator, Member & Festival Services at (204) 982-6213 or [email protected]

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